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Our Terms & Conditions

When you open an account with us, you're agreeing to the operational standards we keep across all regions where local law permits.

Account registration rulesPayment method termsWithdrawal verification processCustomer support accessData and cookie handling

Explore the Lobby Read FAQ

How We Operate Under These Terms

arjuna96 slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms apply to all account holders in Indonesia where local law permits. We require you to be of legal age in your jurisdiction, and your account is yours alone—no transfers or shared access. Deposits via DANA, OVO, GoPay and QRIS are processed under our payment

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partner agreements; we verify withdrawal requests against your account history and identity to prevent fraud. Your account data is encrypted and stored on secure servers. We retain transaction records for compliance purposes and respond to support requests through our channels during operational hours. If you need
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to dispute a charge or request account changes, contact us via email or live chat within our support window.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US DIRECTLY

Support Channels for Terms & Account Questions

Team online

Live chat

Open the chat widget in the bottom-right corner of any lobby page. Our support team responds in English during operational hours. Use this for urgent account questions, payment queries, and terms clarification.

Email support

Send requests to our support email address listed in your account settings. We acknowledge all emails within 24 hours. Attach screenshots of any transaction or verification issue you need help with.

Account settings

Visit the Account menu after login to update your contact details, review your registered payment methods, and access your transaction history. Most account changes take effect immediately.

HOW WE PROTECT YOU

Security, Data and Your Account Rights

Account security

We encrypt your password and store it separately from your personal data. Never share your login credentials. Enable two-factor authentication in Account settings for extra protection. Report any unauthorized access to support immediately.

Data retention

We keep your account details, deposit and withdrawal records, and betting history for compliance and dispute resolution. You can request a full data export through Account settings or by contacting support in writing.

Cookie usage

Cookies help us recognize you when you log in, remember your lobby settings, and prevent fraud. You can manage cookie preferences in your browser settings. Disabling cookies may limit some lobby features.

Payment verification

We verify all withdrawals by cross-checking your account balance, transaction history and identity. Verification usually takes 1–3 business days. Large withdrawals or new payment methods may require additional steps.

Dispute resolution

If you believe a transaction is incorrect, contact support within 30 days with the transaction date and amount. We investigate and respond within 5 business days. Provide any supporting screenshots or confirmation numbers.

Account closure

You can close your account anytime via Account settings or by emailing support. We'll settle any outstanding balance and provide a final statement. Closed accounts cannot be reactivated; you'll need to register fresh.

Answers to Terms & Conditions Questions

You must be of legal age in your jurisdiction where local law permits account access. You provide your real name, email and phone number during registration. Each person can hold only one account. Accounts are non-transferable and linked to your identity for compliance and payment verification.

Your deposit is processed by our payment partner and usually clears into your account within seconds to one minute. Your balance updates immediately in the lobby. We record all deposits for your account history. Refunds can only go back to your original payment method within 30 days.

Go to the Wallet section, select Withdraw, choose your registered payment method, and enter the amount. We verify the request against your account balance and transaction history. Withdrawal times depend on your payment method—bank transfers usually process within 1–3 business days.

Yes. Add new payment methods in Account settings under Payment Methods. New methods can be used for deposits immediately. All withdrawals return to your registered account or method on file at the time of the transaction. Contact support if you need to update banking details.

Click Forgot Password on the login page. We'll send a reset link to your registered email. Click the link within 24 hours to create a new password. Never share reset links. If you don't receive the email, check spam or contact support to verify your email address.

We retain your account, transaction and betting records for compliance and dispute resolution as long as your account is active. If you close your account, we keep records for seven years for legal and tax purposes. You can request a data export anytime via support.

You can close your account anytime through Account settings. We'll settle any balance, deduct any outstanding fees, and issue a final statement. Once closed, your account cannot be reactivated—you'll need to register as a new account. Closed accounts lose access to all lobby features immediately.

Our Terms & Conditions

Support Channels for Terms & Account Questions

Live chat

Email support

Account settings

Security, Data and Your Account Rights

Account security

Data retention

Cookie usage

Payment verification

Dispute resolution

Account closure

Answers to Terms & Conditions Questions

01 Who can open an account with arjuna96 slot?

02 What happens when I deposit via DANA, OVO, GoPay or QRIS?

03 How do I withdraw my winnings?

04 Can I change my payment method on file?

05 What if I forget my password?

06 How long do you keep my account data?

07 What are your terms on account closure?

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